Many of the following questions about the CSA are answered on our policy page. Please read through the policy page first. If the answer to your question is not here, send an email to: bluehousefarm@gmail.com

How do I Sign up?

All members must create an account on our website, then:

-If paying by credit card, first create an account online, then enter your credit card information. You can set up automatic payments, or emailed reminders that will let you know when a payment is due. To make payments, just login and pay online.

-If paying by check, first create an account online, then send in your check. Your order will be processed once the check arrives. Make checks payable to Blue House Farm.

Once paid you will have a balance and each week your box will be deducted from that balance on delivery day. You can log-in to your account to check your balance at any time.

 A membership is not confirmed until you have created an online account and we have received payment.

How do I renew?

All members, including current and previous members need to create an account. Once have an account, you will simply renew by making purchases.

Do I receive a discount for signing up early?

Yes! If you sign up for a full-season membership before December 31, 2011, you will be paying $23/box. After the 1st of next year, the cost of the box is $23.50 for a full-season membership. Discounts are not available for the 4-Week Trial/Weekly Payment option.

Do I receive a discount for signing up friends, family and neighbors?

Yes!!! For each friend, family member or neighbor you introduce to our CSA, you will receive a $1discount per box, per week. This means that if you refer a friend to our CSA and pay for a full-season membership before January 1st 2012, you will save $75 on the total cost of the CSA.  Referral discounts are only available for full-season memberships.

Do I need to make a commitment for 30 weeks?

We depend on our members to purchase our produce weekly. We plan, plant, and harvest for a fairly specific number of boxes each week. As a small farm we cannot accommodate large swings in the weekly numbers of boxes that we deliver. Plus, experiencing what the farm has to offer for the entire 30 weeks is part of the fun. 

If  you are unsure that the CSA is right for you, or if the full 30 week commitment is too expensive to pay in at one time, you can sign up for our 4-Week Trial/Weekly Payment option. You will pay for 4 weeks of CSA deliveries when you sign-up, then every week afterward will be automatically charged $24.50 per box or you may request your membership be canceled without any additional charge.

Can I cancel my membership?

As a small farm, we rely upon our CSA members financial commitment for the entire 30 weeks. If you are unsure that a full-season commitment is right for you, we suggest you take advantage of our 4-Week Trial/Weekly Payment option (see above). If you are signed up for a full 30-week membership and are greatly dissatisfied with our service you may request a cancellation to your membership and we will refund you for the remaining weeks. In the event of a cancellation, we will bill you for 2 weeks while we find a replacement.

What happens if I still have money in my balance at the end of the year?

You will then have credit to use for next year. If you would prefer not to have credit, you may request a refund.

What if I am going on vacation or otherwise cannot pick up my box?

We would prefer if you found a friend or family member to pick-up the box for you. This is often a great way to introduce new people to our program.

You may also log-in to your account and choose not to have a box delivered for those days. You will not be charged for those boxes.

I forgot to pick up my box during my scheduled pickup time! Can I still somehow get it?

It is the responsibility of the CSA member to pick up their box during the designated time period. If a member is unable to do so, it is their responsibility to entitle a friend to do so (no need to contact us, but please give your friend instructions on pick-up procedures.) If a box is not picked up on the designated day, during the designated time frame, it will be donated at the discretion of the site host. We suggest exchanging contact information with your site host: in the event that you miss a pick-up, the site host may be willing to arrange another time for you to pick up your box. This is, however, completely at the discretion of your site host and Blue House Farm is not responsible for missing boxes after the designated pick-up time. Consider the pick-up times firm. In respect for the site host, we ask that members do not show up early or late.